Analog Prairie – Terms of Service

Last updated: 8/10/2025

Welcome to Analog Prairie. By purchasing our products or services, you agree to the following terms and conditions. Please read them carefully.

1. Scope of Agreement

These Terms of Service (“Terms”) apply to all sales, services, and support provided by Analog Prairie, including but not limited to audio equipment, accessories, consulting services, and digital content.

2. Orders & Payments

  • All prices are listed in USD unless otherwise stated.

  • Payment must be received in full before shipment or delivery of any product or service.

  • We accept payments via credit card, PayPal, and other approved payment methods listed at checkout.

3. Shipping & Delivery

  • Orders are shipped within the stated lead time listed on the product page.

  • Shipping costs, taxes, and duties (if applicable) are the responsibility of the customer unless otherwise stated.

  • Analog Prairie is not responsible for delays caused by carriers, customs, or events beyond our control.

4. Product Warranty

  • Analog Prairie products come with a 1-year limited warranty against defects in materials and workmanship.

  • This warranty does not cover:

    • Normal wear and tear

    • Misuse, abuse, or modifications

    • Damage caused by improper installation or handling

  • Warranty service may require the customer to return the product at their expense.

5. Refund & Return Policy

We want you to be fully satisfied with your purchase. Our policy is as follows:

a. Returns for Refund

  • Eligible for return within 14 days of delivery.

  • Product must be in original condition with all packaging, accessories, and documentation.

  • Refunds will be issued to the original payment method within 5–10 business days after inspection.

  • Shipping costs are non-refundable, and the customer is responsible for return shipping unless the product is defective or incorrect.

b. Exchanges

  • Exchanges are allowed for defective or damaged items within 30 days of delivery.

c. Non-Returnable Items

  • Custom-built, special-order, or modified products.

  • Digital downloads, software, and consulting service fees.

6. Limitation of Liability

Analog Prairie is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our maximum liability shall not exceed the amount paid for the product or service in question.